FROM THE COACH’S CLIPBOARD
“The cost of ingratitude.”
According to the U.S. Department of Labor, the number one reason people leave their jobs is because they don’t feel appreciated. They estimate that 22 million workers are actively disengaged or extremely negative. This is not only disheartening, it’s expensive. It costs our economy $250-300 billion annually. Add in injury, illness, turnover, absences, and fraud, the cost surpasses $1 trillion, or nearly 10 percent of our nation’s annual revenue.
The root cause is leadership failure, not having a better management system. If you want to succeed, regardless of where you lead, you must show your team members, colleagues, and those you serve that they are appreciated. Their efforts and loyalty mean something beyond just their production. Creating an organizational culture of sincere gratitude will do more for your bottom-line success than anything else you can do as a leader. It all starts with you.